Last updated: June 14, 2025

At Solira Home Services LLC ("Solira", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when interacting with our website, forms, and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

a. Full name

b. Email address

c. Phone number

d. Home address (when scheduling a service)

e. Service-related preferences or feedback

2. How We Use Your Information

The information you provide is used to:

a. Contact you about cleaning services

b. Schedule and confirm appointments

c. Send service reminders, promotions, and follow-ups

d. Improve our services

3. Phone Numbers & Text Consent

By submitting your phone number via our forms, you consent to receive text messages related to your inquiry, booking, or occasional promotions. We do not share, sell, or rent your phone number or personal information to any third parties.

You may opt out of communications at any time by replying “STOP” to any message or contacting us directly.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Third-Party Tools

We may use secure third-party tools (such as payment processors or CRM platforms) to manage bookings or payments. These services are carefully selected for their commitment to data protection.

6. Cookies

We may use cookies or tracking technologies to improve user experience, such as remembering preferences or analyzing website traffic.

7. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at [email protected]

8. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

11. Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

12. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 [email protected]

📍 16396 Northdale Oaks Dr

📞 +1-508-807-8819